Last reviewed: October 2026
Healthy Herbs wants everyone to be able to shop, learn and get help on our website, including people who use assistive technology such as screen readers, screen magnifiers, voice control or keyboard-only navigation.
Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and they help make our site easier for everyone to use.
What we do
- Use clear headings, readable text and a consistent page layout.
- Write text descriptions (alt text) for product photos and other meaningful images.
- Make menus, product pages, the cart, checkout and forms usable with a keyboard, with a visible focus outline.
- Label every form field and give clear error messages.
- Keep pages usable when zoomed to 200% and on phones and tablets.
- Test our pages with automated tools and manual keyboard checks, and review accessibility when we add new features.
Known limitations
We are always improving. Some older blog posts and images, and some content provided by third parties (such as payment providers, review widgets or embedded media), may not yet fully meet our standard. If anything gets in your way, please tell us and we will fix it or help you another way.
Need help or found a problem?
We want to hear from you. If you have trouble using any part of our website, or need information in a different format, contact us and we will respond within 2 business days.
- Email: support@healthyherbstore.com (subject: Accessibility)
- Contact form: Contact Us and choose “Accessibility issue or request”
- Mail: Healthy Herbs, 628 West Collins Avenue, Orange, CA 92867, USA
- Hours: Monday–Friday, 9am–5pm Pacific Time
Please tell us the page address (URL), what you were trying to do, and the device, browser or assistive technology you were using. If you can’t complete an order online, our team can help you place it by email.
Ongoing commitment
We review this statement and our website regularly as part of our commitment to accessibility. Thank you for helping us make Healthy Herbs better for everyone.